General Information
Swarovski Kristallwelten is committed to making its website www.kristallwelten.swarovski.com as accessible as possible for all users – especially for people with disabilities. Our goal is to ensure that the content and functionality of the website are accessible in accordance with the requirements of the Austrian Accessibility Act (Barrierefreiheitsgesetz – BFSG), which implements the EU Directive 2019/882.
All measures to improve digital accessibility are planned, implemented, and monitored by Swarovski. As a technical foundation, we follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Note
Swarovski regularly reviews and updates the website to further improve accessibility. However, some content or features may not yet be fully accessible to users of assistive technologies. We appreciate your understanding and patience as we continue to enhance accessibility across the site.
Contact
If you encounter any barriers or would like to provide feedback regarding the accessibility of our website, please contact us via email at accessibility@swarovski.com.
In your message, please include the specific webpage and a description of the issue. We will make every effort to provide you with an accessible solution as quickly as possible.