Accessibility Statement

General Information

Swarovski Kristallwelten is committed to making its website www.kristallwelten.swarovski.com as accessible as possible for all users – especially for people with disabilities. Our goal is to ensure that the content and functionality of the website are accessible in accordance with the requirements of the Austrian Accessibility Act (Barrierefreiheitsgesetz – BFSG), which implements EU Directive (EU) 2019/882.

All measures to improve digital accessibility are planned, implemented, and monitored by Swarovski. As a technical foundation, we follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Supplement to the Accessibility Statement – Supporting Tools

This website uses the software Eye‑Able® provided by Web Inclusion GmbH to enable users to access a barrier‑reduced presentation of the visual content. Eye‑Able® supports adapting the website to the individual needs of its visitors.

The functionality of Eye‑Able® includes, in particular:

adaptive font size adjustment,
free adjustment of color contrast,
a read‑aloud function with integrated keyboard navigation,
a blue light filter,
a night mode,
an instant view combining multiple functions,
compensation for color vision deficiencies, and
additional features for individual website presentation, such as an enlarged mouse cursor, a sans‑serif font, and the option to hide images, animations, and audio content.

The Eye‑Able® menu can be opened by clicking on the Eye‑Able® icon. All functions can also be controlled using the keyboard (instructions via “ALT + F1”). Further information is available at: www.eye-able.com.

Eye‑Able® has been tested for compliance with BITV and WCAG standards. A summary of the test report is available via the following link: Eye‑Able Test Report.

The use of supporting tools does not replace the technical accessibility of the website in accordance with applicable legal requirements, but serves as an additional means to support users.

Note

Swarovski regularly reviews and updates the website to further improve accessibility. However, some content or features may not yet be fully accessible to users relying on assistive technologies. We appreciate your understanding and patience as we continue to enhance accessibility across the site.

Contact

If you encounterany barriers or would like to provide feedback regarding the accessibility of our website, please contact us via email at accessibility@swarovski.com.

In your message, please include the specific webpage and a description of the issue. We will make every effort to provide you with an accessible solution as quickly as possible.

Thank you for visiting!