Tips & FAQs

Swarovski Kristallwelten in Wattens, Tyrol, is a captivating world centered around crystal. Art, design, and wonder come together in the subterranean Chambers of Wonder, the expansive park that houses the Crystal Cloud and Carousel, the restaurant, and store to create an unforgettable experience for guests of all ages.

Swarovski Kristallwelten is in Wattens, Tyrol, and can be reached easily by car, train, shuttle bus, or public bus. You can find all the travel details you need HERE.

You’ll find our current opening hours HERE.

No, you do not have to book tickets in advance. However, if you buy your tickets online, you get fast-track entry to Swarovski Kristallwelten and avoid the lines at the cash desks. You’ll also get a discount if you buy your tickets online.

Please note that you may occasionally experience short waits when we have lots of guests, especially during school vacations or on weekends.

This varies between individuals. On average, guests spend about 1.5 to 2 hours at Swarovski Kristallwelten. Many guests spend the entire day here, visiting our restaurant, Daniels Kristallwelten, and the expansive park with the playground and four-story playtower.

You’ll find an overview of admission prices HERE.

We offer a range of discounts. You’ll find information about all tickets HERE.

You can buy your online ticket HERE. This ticket gives you fast-track entry to Swarovski Kristallwelten and helps you avoid the lines at the cash desks. You’ll also get a discount if you buy your tickets online.

You’ll find an overview of our admission prices, including package deals, HERE.

Yes, you can buy an annual ticket for Swarovski Kristallwelten. Please find more information HERE.

Swarovski Kristallwelten is almost entirely accessible. You’ll find more detailed information HERE.

Unfortunately, pets are not allowed in Swarovski Kristallwelten, neither indoors nor in the park. This rule does not apply to assistance dogs with appropriate documentation, which are allowed to accompany their owners.

Yes, lockers are available free of charge – right next to the ticket desks at the entrance.

You can store your bags, backpacks, or personal items here during your visit.

Our restaurant, Daniels Kristallwelten by DoN, is located on the premises and is open to visitors without a ticket. You’ll also find the Crystal Bar next to the store exit, where you can buy hot and cold drinks as well as light snacks. You’ll find more information and current opening hours HERE.

Yes, there is plenty of free parking for cars, coaches, and RVs during opening hours.

Swarovski Kristallwelten also has e-charging stations you can use to charge your electric cars, e-bikes, and e-scooters.

Please note that parking is only available during opening hours.

Swarovski Kristallwelten is easily accessible by public transport. You’ll find all information HERE.

You can pick up a complimentary ticket for the store at the welcome desks. Please note that you cannot access the Chambers of Wonder with a store ticket.

You can pay using all major currencies, with credit or debit cards as well as traveler’s checks at Swarovski Kristallwelten. Tax-free forms are available for non-EU residents with purchases over 75 euros at the cash desk. You’ll find more information about shopping HERE.

Photography and videos for private purposes are allowed, including posting on your social media profiles.

Explicit written permission is required for commercial recording as well as for the use of tripods or drones. Please contact us at least five working days before your visit: press.kristallwelten@swarovski.com

Our free “crystalworlds” Wi-Fi is available at Swarovski Kristallwelten.

If you have any questions or suggestions, please do not hesitate to contact us. Please contact us via email at reservations.kristallwelten@swarovski.com or call us on +43 5224 51080.