We offer exclusive partner products featuring crystals from Swarovski® alongside the complete Swarovski product range at Swarovski Kristallwelten Store Innsbruck, Swarovski Kristallwelten Store Wien, and at Swarovski Kristallwelten in Wattens. Should you have any concerns, please contact our customer service team directly:

D. Swarovski Tourism Services GmbH
Customer Service Center
Kristallweltenstraße 1,
6112 Wattens

Please contact the customer service team below about products purchased online or from your local Swarovski store:

Austria

All Swarovski products are traditionally crafted and therefore very delicate. As a result, special care is required. In addition, a specific warranty policy applies.